Shopper Help


Payments Related

Accepted Payment Methods

We accept most of the payment methods. Simply select your preferred payment method at checkout page and follow the instructions to complete your order.

Payment by Credit Card or Direct Debit

You will immediately receive your product activation information after completing the online order process.

Payment by Bank Transfer

You will receive access details for your download as well as an order confirmation after receipt of your transfer.

Payment by ClickandBuy or PayPal

It will take up to four business days (PayPal eCheck payments up to 7 days) to receive your order confirmation by email, even though you will immediately receive the confirmation of the completion of your transaction from PayPal.

Order Related

How can i be sure I will get the same product as the vendor sell at their official website?

ColorMango.com is a discount software online store. All the products we resell are authorized by the developers, and all the tech support is provided by their official site.

Coupon Using Guide

It's easy to use a discount coupon code at ColorMango.com.

Usually, the price has been discounted for you. If not, please Enter the coupon code in the "coupon code box" and then click "update" button.

Order Process

Fail to Receive the Registered Email

In theory, once your order is validated, system will automatically send you a registration e-mail containing the download URL. If you do not receive it on time, perhaps it is tagged as a SPAM or it's because of the delay of Internet or system glitches. Or maybe the order failed to be processed. If so, what to do?

1. Check your Junk mail box to see if there is a Registered Email
2. Contact us directly to retrieve the Registered Email. (Please tell us your order ID in the email/support ticket)

Refund Policy

Money Back Guarantee

30 day money back guarantee is available for most products, and a few products has a specific money back terms. Detailed Info see the "Money back Guarantee" section at the product page.

Refund Process

Please send us your refund request with Product Name and Order ID, then we'll check your Order Info and help you complete the refund process.

Still Have Questions?

Contact Us Directly

If you have any questions, Please contact Us Now.

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