This software mixes and plays music and messages to your callers while they are on-hold or being transferred. One of the main advantages of using a computer is automation (eg. date sensitive messages) and easy user control over messages.
On hold software gives you complete control over your messages and access to state-of-the-art features that have never been available in on hold messaging before. If a studio produces your messages for you, they can update the presentation messages over the Internet.
IMS can preset on-hold music and messages, and play them to the telephone callers when they are on-hold or during the transferring process. It is flexible. You can also use it for marketing campaigns and set holiday reminders.